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Support Specialist
Consertus
Posted
last week

Greater Bengaluru Area

Onsite

INR 80K

Mid Level

Full Time

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Support IT Consulting Services Project

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Sema Summary

Consertus is seeking a Techno-Functional Support Specialist to provide user support for enterprise products. This role involves troubleshooting, maintaining standards, and ensuring process improvements.

About Company

Consertus is a global capital program management and advisory firm that leverages digital tools for enhanced service delivery. With a workforce of over 1,000 professionals, it operates across various sectors worldwide.

Core Requirements

Bachelor's degree or equivalent experience
3+ years of experience in a support role
Strong problem-solving skills
Excellent communication skills
Ability to manage multiple tasks

Responsibilities

Provide techno-functional support for enterprise products.
Troubleshoot and resolve operational issues.
Configure custom business processes and templates.
Translate business requirements into technical specifications.
Contribute to knowledge base documentation.
Coordinate with Oracle for bug resolution.
Prepare technical documents on support processes.

Must Have skills

Problem-solvingTechnical documentationCommunicationTime managementCustomer service

Job Keywords

Techno-Functional SupportUser SupportOracle PrimaveraEnablonAconex

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