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Rifhan Teknologi

Support Specialist

Rifhan Teknologi

Posted

5 days ago

Cyberjaya, Selangor, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Support Specialist role involves assisting users with IT issues. This position requires strong technical knowledge and customer service skills.

About Company

Rifhan Teknologi is a technology company focused on providing IT support and solutions.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in IT support
  • Strong problem-solving skills
  • Excellent communication abilities
  • Ability to work in a team environment

Responsibilities

  • Provide technical support to users
  • Troubleshoot hardware and software issues
  • Assist in system administration tasks
  • Document support processes and guidelines
  • Train users on new technologies
  • Collaborate with IT teams for enhancements
  • Maintain a high level of customer service

Must Have skills

Technical troubleshootingCustomer serviceCommunicationTeam collaborationDocumentation

Job Keywords

IT SupportTechnical SupportCustomer ServiceTroubleshootingCommunication

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