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Semesteria

Support Representative

Semesteria

Posted

2 days ago

Philippines

Remote

PHP 30K

Full Time

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Industry

Sema

Sema Summary

The Support Representative position at Semesteria involves providing customer service and support in a remote environment. Candidates will be responsible for addressing customer inquiries and resolving issues effectively. The role is full-time and requires excellent communication skills. While specific experience levels are not stated, a background in customer support would be beneficial. The job is based in the Philippines, providing an excellent opportunity for those seeking remote work.

About Company

Semesteria is dedicated to providing innovative solutions and exceptional customer support. The company focuses on creating a positive experience for its clients and enhancing service efficiency.

Core Requirements

  • Excellent communication skills
  • Ability to work in a remote setting
  • Problem-solving skills
  • Customer service experience
  • Team collaboration

Responsibilities

  • Respond to customer inquiries promptly
  • Resolve customer issues effectively
  • Provide product information to customers
  • Maintain accurate records of customer interactions
  • Collaborate with team members on support cases
  • Assist in improving support processes
  • Continuously learn about company products

Must Have skills

CommunicationProblem-solvingTime managementCustomer serviceTeamwork

Nice To Have Skills

Technical knowledgeCRM software familiarityMultitaskingAdaptabilityAttention to detail

Job Keywords

customer supportremote workcommunication skillsproblem solvingservice

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