Support Operations Analyst
Pismo
Posted
last week
Bengaluru, Karnataka, India
Remote
INR 80K
Mid Level
Full Time
Sema Summary
The Support Operations Analyst at Pismo will focus on financial flows and network transactions. This hybrid role requires strong problem-solving skills and a solid understanding of transaction processing.
About Company
Pismo is a technology company providing a complete processing platform for payments and banking. It helps large banks and fintechs innovate while migrating from legacy systems.
Core Requirements
- Bachelor’s degree in relevant fields.
- Proven experience in transaction processing.
- Knowledge of transaction authorization concepts.
- Familiarity with SQL or similar querying languages.
- Strong analytical and problem-solving skills.
Responsibilities
- Analyze and resolve tickets related to transaction issues.
- Serve as the primary contact for network transaction issues.
- Investigate discrepancies and make decisions on transactions.
- Proactively identify patterns and recommend improvements.
- Monitor and analyze authorization performance metrics.
- Ensure high levels of client satisfaction.
- Communicate technical information clearly to stakeholders.
Must Have skills
Job Keywords
Similar Jobs
Operations Support
City Storage Systems
Remote
IT Operations Analyst
Recruit Forge
Bengaluru, Karnataka, India
App Support Analyst
Cognizant
Chennai, Tamil Nadu, India
Business Operations Analyst
Rackspace Technology
India
Operational Risk Analyst
Citi
Pune, Maharashtra
Customer Support Analyst
AVEVA
Hyderabad, Telangana, India
Applications Analyst
Coherent Corp.
Hyderabad, Telangana, India
HR Operations
TechnipFMC
Noida, Uttar Pradesh, India
Operations Specialist
Booking Holdings
Bengaluru, Karnataka, India
Operations Specialist
Traba
Indore, Madhya Pradesh, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.