Support Manager
M&G Global Services Private Limited
Posted
last week
Mumbai, India
Remote
INR 80K
Mid Level
Full Time
Sema Summary
The Senior Manager – Front Office Support oversees the Investment application service, ensuring quality customer service and compliance. This role involves strategic consultation to enhance service offerings and manage key stakeholders effectively.
About Company
M&G Global Services is a leading financial services provider, acting as a capability center for M&G plc. With a diverse range of digital and consulting services, the company aims to drive growth and innovation in investment solutions.
Core Requirements
- Bachelor's degree in Finance or related field
- 8-10 years of experience in asset management
- Proficiency in Aladdin and Bloomberg
- Strong understanding of Investment Life Cycle
- Experience in ITIL principles
Responsibilities
- Manage the Front Office Application support team
- Oversee Incident Management
- Drive service improvements
- Prioritize Front Office work
- Consult with stakeholders on workflows
- Champion the use of Aladdin
- Participate in business continuity activities
Benifits
- Hybrid work model
- Career growth opportunities
- Inclusive culture
Must Have skills
Job Keywords
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