Support Manager
Jiwan Tech
Posted
last month
Madhyapur Thimi, Nepal
Onsite
NPR 60K
Mid Level
Full Time
Sema Summary
Jiwan Tech is seeking a Support Manager based in Madhyapur Thimi, Nepal. In this full-time role, you will oversee customer support operations, ensuring exemplary service delivery. The ideal candidate will have mid-level experience in managing teams and handling customer inquiries effectively. Compensation is competitive with a monthly salary of NPR60,000. This is an on-site position, ideal for candidates looking to grow within a supportive company.
About Company
Jiwan Tech is a technology-focused company dedicated to providing exceptional support and solutions for our clients.
Core Requirements
- Bachelor's degree
- 3 years customer support experience
- Team management skills
- Strong communication skills
- Problem-solving abilities
Responsibilities
- Manage customer support team
- Resolve customer issues
- Develop support procedures
- Train support staff
- Monitor service metrics
- Ensure customer satisfaction
- Collaborate with other departments
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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