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Support Engineer
Millennium
Posted
yesterday

Singapore, Singapore

Onsite

SGD 5K

Full Time

Job Categories

Support Engineering AI Software Tools

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Sema Summary

As a Support Engineer at Millennium, you will be essential in managing AI software and tools within the organization. The role entails providing technical assistance, troubleshooting software-related issues, and ensuring user satisfaction. Candidates should possess strong problem-solving skills, be comfortable with technical support environments, and effectively communicate solutions to diverse audiences. This full-time position is based in Singapore.

About Company

Millennium is a leading company specializing in providing technical services and support in the realm of artificial intelligence and software tools. The company is committed to innovation and customer satisfaction, ensuring users can maximize the benefits from technological solutions.

Core Requirements

Technical support experience
Problem-solving skills
Communication skills
Software troubleshooting
Bachelor's degree in a relevant field

Responsibilities

Provide technical support for software applications
Troubleshoot and resolve user issues
Assist in the implementation of AI tools
Communicate effectively with users
Document support processes and solutions
Collaborate with engineering teams
Ensure high levels of customer satisfaction

Must Have skills

Technical supportProblem-solvingCommunicationAI knowledgeSoftware tools expertise

Nice To Have Skills

Project managementCustomer serviceAnalytical thinkingTeam collaborationAdaptability

Tools Knowledge Requried

Helpdesk softwareAI toolsSoftware applications

Job Keywords

Support EngineerAI SoftwareTechnical SupportCustomer SatisfactionTroubleshooting

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