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Support Engineer
Uplers
Posted
last week

Remote

INR 200K

Mid Level

Full Time

Job Categories

Backend Support DevOps QA Software

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Sema Summary

Uplers seeks a Support Engineer to oversee backend debugging and production triage. The role involves collaborating with engineering, QA, and product teams to maintain uptime and customer satisfaction.

About Company

Uplers helps startups and product companies hire top professionals from India across key roles. They connect talented engineers with opportunities at high-quality startups and established companies.

Core Requirements

4+ years of experience in backend support
Deep experience with Node.js and MongoDB
Knowledge of AWS services
Familiarity with GraphQL
Understanding of compliance standards like SOC-2 and GDPR

Responsibilities

Diagnose and resolve backend issues in Node.js services
Write and optimize MongoDB aggregation pipelines
Collaborate with QA teams during testing
Participate in QA cycles for bug fixes and production readiness
Analyze AWS logs to identify performance issues
Contribute to documentation and reliability improvements
Participate in on-call rotations for incident response

Must Have skills

Node.jsMongoDBAWSGraphQLAnalytical skillsClear communicationOwnership mindsetAdaptability in startup environments

Job Keywords

Support EngineerBackend DevelopmentNode.jsMongoDBAWS

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