Support Engineer
HCLSoftware
Posted
3 months ago
Pasig, National Capital Region
Remote
PHP 60K
Junior Level
Full Time
Sema Summary
HCL Software is seeking a Support Engineer to troubleshoot and resolve customer issues. The role requires collaboration with cross-functional teams to ensure high client satisfaction.
About Company
HCLSoftware, part of HCLTech, creates innovative solutions across various domains, empowering organizations worldwide.
Core Requirements
- BS in Computer Science
- Problem determination skills
- Experience in customer support
- Knowledge of SQL
- Good communication skills
Responsibilities
- Troubleshoot customer issues
- Diagnose and fix problems
- Collaborate with support operations
- Respond to escalations
- Manage tasks independently
- Support geographically distributed clients
- Work on APAC hours
Benifits
- Company Bonuses
- Performance Bonus
- Higher Night Differential Rate
- HMO
- Annual Leave
Must Have skills
Job Keywords
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