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Support Engineer
Aditi Consulting
Posted
yesterday

Bengaluru, Karnataka, India

Remote

INR 40K

Entry Level

Contract

Job Categories

Support Engineering IT Consulting Remote

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Sema Summary

The Support Engineer role at Aditi Consulting involves assisting clients with technical issues, troubleshooting software, and ensuring a smooth user experience. This position is suitable for individuals with junior-level experience in IT support or a related field. You will work in a hybrid environment, primarily focusing on remote tasks while occasionally collaborating on-site. Candidates with strong problem-solving skills and a passion for technology will thrive in this role.

About Company

Aditi Consulting provides specialized consulting services, focusing on client needs and delivering quality IT solutions. They value innovation and support and are committed to fostering a collaborative environment.

Core Requirements

Bachelor's degree in IT or related field
1+ years in IT support
Strong troubleshooting skills
Excellent communication skills
Basic knowledge of networking

Responsibilities

Provide technical support to clients
Troubleshoot software issues
Assist in system upgrades
Document technical processes
Collaborate with team members on projects
Train users on software applications
Manage ticketing system

Must Have skills

TroubleshootingCommunicationTechnical SupportNetworkingProblem-solving

Nice To Have Skills

Customer ServiceITIL FrameworkRemote WorkTime Management

Tools Knowledge Requried

Ticketing SystemRemote DesktopKnowledge BaseCollaboration Tools

Job Keywords

SupportEngineerITCustomer ServiceTechnical Support

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