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E-Solutions

Support Engineer

E-Solutions

Posted

last week

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 5K

Contract

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Sema

Sema Summary

As a Support Engineer, you will provide technical support and assistance to customers. You will work closely with clients to resolve issues and ensure satisfaction.

About Company

E-Solutions is a company focused on providing excellent technical support and solutions to clients in various industries.

Core Requirements

  • Bachelor's degree in IT or related field.
  • Experience in technical support.
  • Strong problem-solving skills.
  • Excellent communication skills.
  • Ability to work under pressure.

Responsibilities

  • Provide technical support to customers.
  • Troubleshoot software and hardware issues.
  • Document and track customer inquiries.
  • Assist in software installations.
  • Train customers on product usage.
  • Collaborate with engineering teams.
  • Maintain customer satisfaction.

Must Have skills

Technical support skillsProblem-solvingCustomer serviceCommunicationIT knowledge

Job Keywords

Support EngineerTechnical SupportCustomer ServiceITTroubleshooting

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