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Support Engineer
Semesteria
Posted
3 weeks ago

Greater Kuala Lumpur

Onsite

MYR 3K

Junior Level

Full Time

Job Categories

Support Engineering IT Desktop Site

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Sema Summary

The Support Engineer role involves providing on-site technical assistance and support for desktop and site-related issues within Greater Kuala Lumpur. Candidates are expected to troubleshoot and resolve software/hardware problems, ensuring optimal system performance. This is a full-time, junior-level position ideal for individuals starting their careers in IT support. Strong communication skills and technical knowledge are essential, with opportunities for career growth and development. Salary is competitive based on industry standards.

About Company

Semesteria is a growing company focused on providing diverse services that enhance client experiences through innovative technological solutions.

Core Requirements

Degree in IT or related field
Basic troubleshooting skills
Knowledge of desktop support
Ability to communicate effectively
Customer service experience

Responsibilities

Provide on-site technical support
Troubleshoot software issues
Assist with hardware installations
Maintain desktop systems
Document and resolve support tickets
Coordinate with vendors for repairs
Ensure timely follow-up on problems

Must Have skills

TroubleshootingTechnical supportCommunicationCustomer serviceProblem-solving

Nice To Have Skills

Project managementNetworking knowledgeData entrySoftware installationDocumentation skills

Tools Knowledge Requried

Remote desktop toolsTicketing systemOffice softwareNetwork monitoring toolsAntivirus software

Job Keywords

support engineerIT supporttechnical assistancedesktop supporttroubleshooting

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