Search for Jobs

Support Engineer
Aditi Consulting
Posted
last week

Chennai, Tamil Nadu, India

Onsite

INR 60K

Mid Level

Contract

Job Categories

Support IT Engineering Consulting Technical

Match

Skills

Experience

Industry

Sema Summary

The Support Engineer role involves providing technical assistance to corporate employees worldwide. Candidates should be customer-focused and able to maintain high productivity levels.

About Company

Aditi Consulting is a leading provider of engineering services and IT consulting, partnering with Fortune 500 companies to foster digital transformations.

Core Requirements

2+ years of experience in technical support.
High school diploma or equivalent.
Associate degree in Computer Science or related field.
Experience in help-desk environments.
Strong verbal communication skills.

Responsibilities

Provide basic technical support to employees.
Research and resolve inquiries via different channels.
Diagnose and troubleshoot end-user computing problems.
Document customer interactions accurately and thoroughly.
Inform customers of necessary repairs.
Follow standard operating procedures for support.
Maintain knowledge of relevant company policies.

Must Have skills

Technical support skillsKnowledge of Windows, Mac, and LinuxStrong communication skillsProblem-solving skillsCustomer service orientation

Job Keywords

Technical SupportIT SupportTroubleshootingCustomer ServiceOperating Systems

Similar Jobs