Support Engineer
Aditi Consulting
Posted
3 months ago
Chennai, Tamil Nadu, India
Onsite
INR 40K
Junior Level
Contract
Sema Summary
The Support Engineer I is responsible for providing technical assistance and support to users. Candidates should have a good understanding of IT tools and problem-solving skills.
About Company
Aditi Consulting specializes in providing IT consulting and support services to enhance business operations.
Core Requirements
- Bachelor's degree in IT or related field.
- Understanding of technical support processes.
- Ability to troubleshoot software and hardware issues.
- Excellent communication skills.
- Team-oriented mindset.
Responsibilities
- Provide technical support to users via phone and email.
- Identify and resolve technical issues.
- Document support activities and solutions.
- Collaborate with IT teams to enhance support processes.
- Monitor and maintain ticketing system.
- Assist in training users on software applications.
- Stay updated with the latest technology trends.
Must Have skills
Job Keywords
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