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Support Engineer
Amazon
Posted
last week

Bengaluru, Karnataka, India

Onsite

INR 100K

Mid Level

Full Time

Job Categories

Support Engineering Software Operations Development

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Sema Summary

The Support Engineer III role involves enhancing the Seller Compliance space in a rapidly evolving environment. The successful candidate will work on software development, technical support, and process improvement.

About Company

Amazon is a global leader in e-commerce and cloud computing, driven by innovation and a commitment to operational excellence. The company emphasizes customer obsession and seeks to deliver the best service to its clients worldwide.

Core Requirements

2+ years in software development or 3+ years in technical support
Experience in troubleshooting technical systems
Familiarity with Unix systems
Proficiency in scripting languages
Bachelor's degree in a technical field

Responsibilities

Diagnose and resolve complex software issues.
Perform root cause analysis and troubleshooting.
Develop operational tools and automation solutions.
Implement fixes for software applications.
Design monitoring solutions for system reliability.
Collaborate with support teams for issue resolution.
Ensure adherence to service level agreements.

Benifits

Career growth
Upskilling programs
Disability coverage
Mentoring opportunities
Inclusive workplace

Must Have skills

Problem-solvingCommunicationRubyRailsJavaPythonShell scriptingAWSDebugging skillsTeamwork

Job Keywords

Support EngineerTechnical SupportSoftware DevelopmentProblem ResolutionSystem Monitoring

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