Support Consultant
Atticus Advisory Solutions Inc.
Posted
last week
Philippines
Remote
PHP 50K
Mid Level
Full Time
Sema Summary
The Support Consultant provides ongoing support for Microsoft Dynamics 365 Business Central solutions, focusing on client satisfaction and system optimization. This role involves troubleshooting issues and collaborating with technical teams to ensure quality service.
About Company
Atticus Advisory Solutions Inc. is a remote staffing firm based in the Philippines, specializing in providing top-quality Filipino talent for global tech startups and SMEs, particularly in the ERP space.
Core Requirements
- 5+ years of experience with Microsoft Dynamics 365.
- Strong troubleshooting skills.
- Excellent communication abilities.
- Proficiency with support tools.
- Experience in client relationship management.
Responsibilities
- Provide ongoing support and troubleshooting for clients.
- Analyze client needs and offer solutions.
- Collaborate with internal teams for issue resolution.
- Train and mentor users on business systems.
- Identify opportunities for process improvements.
- Handle escalated client issues with urgency.
- Maintain professional client communications.
Benifits
- competitive compensation
- health insurances
- annual leaves
- flexible working arrangements
- growth opportunities
Must Have skills
Job Keywords
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