Support Assistant Manager
Mphasis
Posted
3 weeks ago
Mangaluru, Karnataka
Onsite
INR 50K
Mid Level
Full Time
Sema Summary
The Support Assistant Manager position at Mphasis requires overseeing customer support operations in Mangaluru, Karnataka. This role is suited for individuals with mid-level experience in managing support teams and ensuring customer satisfaction. The manager will be responsible for coordinating daily operations and maintaining high service standards. Strong leadership skills and relevant experience in customer service management are essential. Full-time employees can expect a salary of around INR 50,000 per month.
About Company
Mphasis is a leading IT services company that specializes in providing infrastructure technology and applications outsourcing services.
Core Requirements
- Bachelor's degree
- Experience in customer support
- Strong leadership skills
- Problem-solving abilities
- Effective communication
Responsibilities
- Manage customer support team operations
- Ensure high-quality service delivery
- Train and mentor support staff
- Analyze performance metrics
- Develop support strategies
- Resolve customer issues effectively
- Collaborate with other departments
Must Have skills
Nice To Have Skills
Job Keywords
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