Support Analyst
IQ-EQ
Posted
last week
Pasig, National Capital Region, Philippines
Remote
PHP 50K
Entry Level
Contract
Sema Summary
The Support Analyst role focuses on managing and optimizing checklist templates crucial for project success. You will engage with stakeholders and operational teams to enhance business processes.
About Company
IQ-EQ is a leading investor services group specializing in administration, accounting, and compliance for the global investment sector.
Core Requirements
- 1+ year in application support
- Excellent organizational skills
- Strong problem-solving skills
- Comfortable with diverse stakeholders
- Experience in the financial services industry
Responsibilities
- Design and maintain checklist templates.
- Work with stakeholders to gather checklist requirements.
- Support checklist projects and implementation.
- Assist end-users with checklist issues.
- Investigate and resolve checklist problems.
- Define user acceptance tests for new enhancements.
- Ensure adherence to business SLAs.
Benifits
- HMO coverage
- life and accident insurance
- mental health support
- paid time off
- performance-based bonuses
Must Have skills
Job Keywords
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