Support Analyst
CACEIS
Posted
last week
Putrajaya, Putrajaya Federal Territory, Malaysia
Onsite
MYR 8K
Mid Level
Full Time
Sema Summary
The Senior Support Analyst will manage daily IT activities, ensuring service quality and incident resolution. This role requires technical support for various IT functions, asset management, and compliance with operational guidelines.
About Company
CACEIS is a banking group dedicated to asset servicing, providing a variety of financial services across Europe, Americas, and Asia. The group emphasizes diversity, inclusion, and supports clients in asset management.
Core Requirements
- Bachelor's Degree in Computer Science or related field
- 3-5 years of experience in IT support
- Strong communication skills
- Good troubleshooting skills
- Basic knowledge of network management
Responsibilities
- Perform daily IT activities as per checklist
- Resolve incidents escalated by IT Helpdesk
- Deploy and track physical IT assets
- Ensure production environment facilities are operational
- Develop and maintain technical procedures
- Communicate with service providers about issues
- Participate in audit resolution processes
Benifits
- Performance based bonuses
- Flexible benefits
- World-class training program
- Collaborative culture
- Career development support
Must Have skills
Job Keywords
Similar Jobs
Support Analyst
RBC
Greater Kuala Lumpur
Customer Support Analyst
NielsenIQ
Greater Kuala Lumpur
Operations Support Analyst
Celestica
Penang, Malaysia
Analyst
Elanco
Petaling Jaya, Selangor, Malaysia
Analyst
Pall Corporation
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Analyst
JPMorganChase
Kuala Lumpur, Malaysia
Analyst
TG Malaysia
Federal Territory of Kuala Lumpur, Malaysia
Supply Chain Analyst
eco-shop Malaysia
Petaling Jaya, Selangor, Malaysia
Sales Analyst
Steelcase
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Sales Analyst
World Courier
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.