Support Analyst
RBC
Posted
yesterday
Greater Kuala Lumpur
Onsite
MYR 5K
Full Time
Sema Summary
As a Support Analyst at RBC in Greater Kuala Lumpur, you will be responsible for providing technical support and insights to enhance productivity. You will assist in troubleshooting issues, ensuring efficient operations, and maintaining client relationships. A background in support and analysis within a financial context is advantageous. This role offers a full-time opportunity to grow within a reputable organization.
About Company
RBC is a leading financial institution known for its innovative solutions and commitment to customer satisfaction.
Core Requirements
- Bachelor's degree in a related field
- Experience in technical support
- Strong communication skills
- Ability to analyze data
- Problem-solving skills
Responsibilities
- Provide technical assistance to clients.
- Troubleshoot and resolve issues.
- Analyze client needs and requirements.
- Maintain accurate documentation.
- Collaborate with team members.
- Improve overall customer satisfaction.
- Support the implementation of new systems.
Must Have skills
Nice To Have Skills
Job Keywords
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