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Jobgether

Success Architect

Jobgether

Posted

last week

Remote

Remote

USD 18K

Senior Level

Full Time

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Sema

Sema Summary

The Success Architect will lead strategic value realization for enterprise customers. This role involves collaborating with C-level stakeholders to optimize retention and business objectives.

About Company

Jobgether is an AI-powered career coaching platform designed to enhance job search efficiency for remote professionals. It connects talent with opportunities that align with their skills and career goals.

Core Requirements

  • 10+ years in enterprise account management or SaaS customer success
  • Familiarity with APIs and data architecture
  • Experience with C-level stakeholder engagement
  • Strong communication and problem-solving skills
  • Educational background in a relevant field

Responsibilities

  • Drive Gross Revenue Retention and Net Retention Revenue for accounts
  • Lead technical discovery and solution scoping
  • Collaborate with Client Success and Sales teams
  • Provide recommendations on technical architecture
  • Act as a trusted technical expert
  • Simplify technical concepts for diverse audiences
  • Identify capability gaps and recommend enhancements

Benifits

  • Flexible paid time off
  • Comprehensive medical options
  • 401(k) matching
  • Life insurance
  • Complimentary CalmApp subscription
  • Professional development opportunities

Must Have skills

Enterprise account managementSaaS customer successData analysisStrong communication skillsOrganizational abilitiesTechnical architecture designProblem-solving

Job Keywords

Success ArchitectCustomer SuccessC-level collaborationSaaSTechnical architecture

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