Student Care Manager
51Talk
Posted
2 weeks ago
Ho Chi Minh City, Vietnam
Onsite
VND 18M
Mid Level
Full Time
Sema Summary
The Student Care Manager role at 51Talk involves overseeing student support and ensuring a high-quality educational experience. Candidates should possess relevant experience in education management and strong communication skills. This full-time position is based in Ho Chi Minh City, Vietnam. While specific salary details are not provided, an estimated monthly salary of VND18,000,000 is expected. Suitable candidates will demonstrate leadership and the ability to coordinate effectively with various stakeholders.
About Company
51Talk is a rapidly growing online education platform focused on connecting English learners with qualified instructors.
Core Requirements
- Bachelor's degree in Education or related field.
- Experience in management or educational roles.
- Strong interpersonal skills.
- Ability to handle student inquiries.
- Knowledge of online learning platforms.
Responsibilities
- Manage student care operations.
- Coordinate with teachers and students.
- Resolve student issues promptly.
- Ensure student satisfaction and retention.
- Develop student engagement strategies.
- Monitor student performance and feedback.
- Collaborate with marketing for student outreach.
Must Have skills
Nice To Have Skills
Job Keywords
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