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Staff Consultant
Oracle
Posted
3 months ago

Hyderabad, Telangana, India

Onsite

INR 100K

Mid Level

Full Time

Job Categories

IT Consulting Support Analytics Finance

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Sema Summary

The Staff Consultant role involves managing high-priority application incidents and delivering solutions in OFSAA implementations. The position requires strong technical leadership and hands-on experience with Oracle technologies.

About Company

Oracle is a leading cloud technology company that delivers innovative computing infrastructure and software globally. They focus on empowering organizations to innovate and enhance their operational efficiency.

Core Requirements

Bachelor's degree in Computer Science or related field
5+ years in L3 support for OFSAA or similar products
Proficiency in Oracle SQL and PL/SQL
Experience managing production incidents
Familiarity with ITIL processes

Responsibilities

Act as the primary escalation point for critical application incidents.
Analyze and resolve production issues across various support tiers.
Lead Root Cause Analysis and implement solutions.
Debug and monitor application processes.
Participate in Incident and Change Management processes.
Maintain documentation for known issues.
Support client interactions related to compliance audits.

Benifits

flexible medical
life insurance
retirement options
paid volunteer hours
work-life balance

Must Have skills

Oracle SQLPL/SQLData modelingIncident management toolsProblem-solvingTeam leadershipProactive documentation

Job Keywords

OFSAASupport AnalysisIncident ManagementTechnical LeadershipData Analysis

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