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Four Seasons Hotels and Resorts

Spa Supervisor

Four Seasons Hotels and Resorts

Posted

3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Spa Supervisor at Four Seasons Hotel Kuala Lumpur is responsible for overseeing daily spa operations and ensuring exceptional guest service. This role requires a commitment to luxury standards and effective staff management.

About Company

Four Seasons Hotels and Resorts is a leading luxury hospitality company known for its commitment to quality and exceptional service. Operating over 130 hotels and resorts worldwide, it continues to innovate in the hospitality industry.

Core Requirements

  • 1 year of experience in a similar role
  • Fluency in Bahasa Malaysia and English
  • Strong knowledge of spa operations
  • Excellent communication skills
  • Proven certification in spa management

Responsibilities

  • Oversee daily spa operations and appointment scheduling
  • Manage and train spa staff to ensure service quality
  • Develop marketing strategies to attract clients
  • Support service staff during spa operations
  • Implement new spa treatments and customer relations strategies
  • Ensure revenue targets are met
  • Maintain a pleasant and professional environment for guests

Benifits

  • Medical coverage
  • Dental coverage
  • Employee Assistance Programs
  • Employee Travel Program
  • Work-life balance support

Must Have skills

Customer serviceStaff managementCommunicationProblem-solvingSpa treatment knowledge

Job Keywords

Spa SupervisorLuxury HospitalityCustomer ServiceStaff ManagementSpa Operations

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