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Kempinski Hotels

Spa Supervisor

Kempinski Hotels

Posted

last week

Bali, Indonesia

Onsite

IDR 8M

Mid Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Spa Supervisor ensures impeccable customer service while overseeing daily spa operations. They provide training to team members and maintain high standards of the spa environment.

About Company

Kempinski Hotels represents the finest traditions of European hospitality, offering luxurious accommodations in major cities and resorts globally since 1897.

Core Requirements

  • Indonesian citizen
  • Minimum 2 years in a supervisory role
  • In-depth knowledge of spa programs
  • Excellent communication skills
  • Professional certification in massage or related fields

Responsibilities

  • Monitor daily spa operations for efficiency
  • Ensure guest satisfaction through feedback management
  • Conduct regular audits and provide feedback
  • Manage scheduling for peak hours
  • Support and mentor team members
  • Maintain cleanliness and stock levels
  • Be flexible to adjust to operational needs

Must Have skills

Organizational skillsLeadership abilitiesCustomer-centric approachInterpersonal communicationKnowledge of spa treatments and techniques

Job Keywords

Spa ManagementCustomer ServiceTeam LeadershipHospitalityTraining

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