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Hyatt Centric

Spa Manager

Hyatt Centric

Posted

3 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Spa & Fitness Center Manager at Hyatt Centric in Kathmandu is responsible for overseeing daily operations and staff management in the spa and fitness center. This role requires strong leadership and customer service skills to enhance guest experiences. Candidates should have prior experience in wellness or hospitality management. A focus on team collaboration and business acumen is essential to drive success in this full-time position. The role offers a competitive salary alongside opportunities for professional growth.

About Company

Hyatt Centric is a global hotel brand known for its upscale accommodations and commitment to guest satisfaction.

Core Requirements

  • Bachelor's degree in relevant field
  • Minimum 3 years of management experience
  • Strong customer service skills
  • Ability to manage a team
  • Knowledge of wellness and fitness operations

Responsibilities

  • Oversee daily operations of spa and fitness center
  • Manage staff schedules and training
  • Ensure excellent customer service and guest satisfaction
  • Monitor financial performance and report metrics
  • Coordinate marketing efforts for spa services
  • Maintain facility cleanliness and safety standards
  • Implement wellness programs and services

Must Have skills

LeadershipCustomer ServiceFinancial ManagementTeam ManagementMarketing Skills

Nice To Have Skills

Sales ExperienceProject ManagementConflict ResolutionScheduling SoftwareHealth Knowledge

Tools Knowledge Requried

Spa Management SoftwareScheduling ToolsPoint of Sale SystemCustomer Relationship ManagementSocial Media Platforms

Job Keywords

Spa ManagementCustomer SatisfactionFitness OperationsStaff TrainingRevenue Management

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