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Solutions Architect
Gainsight
Posted
3 weeks ago

Hyderabad, Telangana, India

Onsite

INR 80K

Full Time

Job Categories

Architecture Development Consulting Engineering Design

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Sema Summary

The Solutions Architect at Gainsight will be responsible for designing effective solutions that meet client needs while promoting company services. The role requires a combination of technical expertise and customer engagement skills, facilitating the implementation of software solutions. Candidates must have experience in solution design and integration within a technical environment. Strong communication skills are essential for managing client expectations and fostering relationships. This position is based in Hyderabad, India.

About Company

Gainsight provides Customer Success software that helps businesses understand and improve their customer relationships. Aiming to enhance customer retention and engagement, the company focuses on delivering actionable insights.

Core Requirements

Bachelor's degree in Computer Science or related field
Experience in solution architecture
Strong interpersonal skills
Ability to work under pressure
Familiarity with software development life cycle

Responsibilities

Design scalable software solutions for clients
Collaborate with stakeholders to gather requirements
Ensure solutions align with client objectives
Provide technical guidance and support
Document architecture and design decisions
Conduct client training and workshops
Monitor and analyze implementation success

Must Have skills

Solution DesignCustomer EngagementCommunicationTechnical SkillsProblem Solving

Nice To Have Skills

Project ManagementAgile MethodologiesCloud TechnologiesData AnalysisTeam Leadership

Tools Knowledge Requried

Cloud PlatformsCRM SoftwareDatabase ManagementCollaboration ToolsProgramming Languages

Job Keywords

Solutions ArchitectClient SolutionsSoftware DevelopmentTechnical ArchitectureCustomer Success

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