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Solution Architect
Intellectt Inc
Posted
last week

Hyderabad, Telangana, India

Onsite

INR 80K

Mid Level

Full Time

Job Categories

IT Development Engineering Solution Architecture

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Sema Summary

We are seeking an experienced AWS Amazon Connect Developer skilled in IVR and contact center solutions. The ideal candidate will oversee the design and implementation of comprehensive Amazon Connect projects.

About Company

Intellectt Inc is a global IT development company specializing in next-generation engineering solutions for various industries. It focuses on leveraging advanced technologies to solve complex business challenges.

Core Requirements

Bachelor's degree in IT or related field
5-7 years of experience in IT
Hands-on experience with AWS Amazon Connect
Experience in end-to-end Amazon Connect implementations
Proficiency in AWS Lambda (Node.js / Python)

Responsibilities

Design and implement Amazon Connect contact center solutions.
Customize IVR flows and workflows using Amazon Connect.
Develop Lambda functions for call handling logic.
Integrate Amazon Connect with CRM systems and AWS services.
Configure call routing, queues, and prompts.
Implement Amazon Lex for conversational IVR.
Collaborate with stakeholders for requirement gathering.

Must Have skills

AWS Amazon ConnectIVR designNode.jsPythonAPI integrationsProblem-solvingCollaboration

Job Keywords

Amazon ConnectAWSIVRCloudSolution Architect

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