Software Engineer
Five9
Posted
last week
Bengaluru, Karnataka, India
Onsite
INR 100K
Mid Level
Full Time
Sema Summary
As a Senior Software Engineer at Five9, you will address complex VoIP challenges and enhance call control services. This role requires teamwork to ensure scalable voice platforms and top-notch customer experiences.
About Company
Five9 is a leading provider of cloud contact center solutions, focused on delivering exceptional customer experiences through innovative technology.
Core Requirements
- Bachelor's degree in a relevant discipline
- 5+ years of software development experience
- Strong expertise in Java and Kotlin
- Hands-on experience with VoIP technologies
- Familiarity with Agile/Scrum methodologies
Responsibilities
- Manage customer service issues and escalations
- Implement and support call control services
- Develop software with performance principles in mind
- Mentor junior team members
- Communicate progress and plans effectively
- Troubleshoot and resolve software issues
- Collaborate with other teams for service improvements
Must Have skills
Job Keywords
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