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Techcombank

SME Relationship Support Staff

Techcombank

Posted

3 weeks ago

Bac Ninh, Vietnam

Onsite

VND 15M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Techcombank is seeking an SME & Household Relationship Support Staff based in Bac Ninh, Vietnam. The role involves supporting small and medium enterprises by providing assistance with their banking needs. Ideal candidates should possess good communication skills and some experience in customer service or banking. This is a full-time position targeted at junior-level professionals.

About Company

Techcombank is a leading commercial bank in Vietnam, providing a range of financial services to individuals and businesses, particularly focusing on small and medium enterprises.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Experience in customer service
  • Understanding of banking products
  • Strong communication skills
  • Ability to work in a team

Responsibilities

  • Assist SMEs with banking inquiries
  • Provide customer support via phone and email
  • Maintain client relationships
  • Educate clients on banking services
  • Collaborate with cross-functional teams
  • Manage account documentation
  • Identify client needs and recommend solutions

Must Have skills

CommunicationCustomer ServiceProblem SolvingTime ManagementTeamwork

Nice To Have Skills

Sales SkillsFinancial AnalysisCRM SoftwareNegotiationPresentation

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmail Platforms

Job Keywords

SME SupportBankingCustomer ServiceFinanceRelationship Management

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