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HSBC

SME Analyst

HSBC

Posted

last week

Quezon City, National Capital Region, Philippines

Remote

PHP 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Join HSBC as an SME Analyst where you'll support daily operations and customer service. This role requires strong communication skills and the ability to work effectively in a team.

About Company

HSBC is a leading financial services organization with operations in 62 countries and territories, providing a wide range of banking and financial solutions.

Core Requirements

  • Bachelor's degree in finance or related field
  • Team collaboration skills
  • Strong business communication skills
  • Proficiency in Microsoft Excel
  • Knowledge of financial markets

Responsibilities

  • Support daily operations to prevent operational loss.
  • Provide high-quality customer service.
  • Monitor team performance and ensure productivity.
  • Develop strategies to address performance gaps.
  • Prepare and update Business Contingency Plans.
  • Assist in process improvement initiatives.
  • Conduct root cause analysis and implement solutions.

Must Have skills

TeamworkCommunicationCustomer serviceExcelFinancial analysis

Job Keywords

SME AnalystHSBCFinancial ServicesOperations SupportCustomer Relations

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