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ServiceNow Engineer
Semesteria
Posted
yesterday

Pune, Maharashtra

Remote

INR 60K

Mid Level

Full Time

Job Categories

Engineering Software IT Support Development

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Sema Summary

The ServiceNow Engineer role is focused on implementing and managing ServiceNow solutions. The candidate will work in a hybrid environment, collaborating with various teams to develop and support IT service management processes. Required skills include knowledge of ServiceNow, ITIL principles, and strong troubleshooting abilities. This position is ideal for mid-level professionals seeking a full-time opportunity in Pune, India.

About Company

Semesteria is a dynamic company specializing in IT solutions and services, aiming to enhance business efficiency through innovative technology.

Core Requirements

Bachelor's degree in IT or related field
Experience with ServiceNow platform
Understanding of ITIL frameworks
Strong problem-solving skills
Ability to work in a hybrid environment

Responsibilities

Implement and configure ServiceNow applications
Collaborate with teams to improve service delivery
Manage incidents and service requests
Troubleshoot technical issues
Ensure compliance with ITIL processes
Document system configurations and changes
Participate in team meetings and project planning

Must Have skills

ServiceNowITILTroubleshootingProblem-solvingCollaboration

Nice To Have Skills

Project managementData analysisCustomer service

Tools Knowledge Requried

ServiceNowPythonSQLJIRA

Job Keywords

ServiceNowITILengineeringsupportdevelopment

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