Service Supervisor
EY
Posted
last week
Taguig, National Capital Region, Philippines
Onsite
PHP 50K
Full Time
Sema Summary
The Service Excellence Supervising Associate position focuses on leadership and management in service delivery. This role requires strong oversight to ensure service excellence standards are met.
About Company
EY is a global leader in assurance, tax, transaction, and advisory services.
Core Requirements
- Bachelor's degree or equivalent work experience
- Strong leadership skills
- Excellent communication abilities
- Experience in customer service management
- Ability to analyze service performance
Responsibilities
- Supervise service teams to ensure excellence.
- Train and mentor team members.
- Analyze service metrics to identify areas for improvement.
- Collaborate with other departments for seamless operations.
- Develop strategies to enhance customer satisfaction.
- Conduct regular team meetings for updates and feedback.
- Ensure adherence to company policies and standards.
Must Have skills
Job Keywords
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