Service Quality Executive
RedDoorz
Posted
20 hours ago
Greater Medan
Onsite
IDR 4M
Full Time
Sema Summary
As a Service Quality Executive at RedDoorz, you will be responsible for ensuring high levels of customer satisfaction and service quality. The role involves monitoring service delivery, addressing customer feedback, and implementing quality improvement initiatives. This position is based in Greater Medan, and an ability to work on-site is essential. You will collaborate closely with various teams to meet company standards and enhance the customer experience.
About Company
RedDoorz is a leading hospitality company focused on providing quality accommodation solutions. With a commitment to customer satisfaction, RedDoorz aims to enhance the hotel experience for guests across various locations.
Core Requirements
- Bachelor's degree
- Experience in customer service
- Strong communication skills
- Problem-solving abilities
- Attention to detail
Responsibilities
- Monitor customer service interactions
- Gather and analyze customer feedback
- Develop quality assurance processes
- Train staff on service standards
- Collaborate with teams for service improvement
- Report on service quality metrics
- Ensure compliance with company policies
Must Have skills
Nice To Have Skills
Job Keywords
Similar Jobs
Quality Assurance Executive
Esco
Bintan, Indonesia
Security Executive
British American Tobacco Indonesia
Greater Malang
Executive
WPP Media
Jakarta, Jakarta, Indonesia
Sales Executive
International Test Center
Jakarta Metropolitan Area
Sales Executive
Panca Budi Tbk
Tangerang, Banten, Indonesia
Sales Executive
Nusajaya Abadi Sertifikasi
Jakarta, Indonesia
Sales Executive
LIXIL
Jakarta, Indonesia
Sales Executive
Meratus Group
Surabaya
Sales Executive
PT Anugerah Pharmindo Lestari
Palu, Central Sulawesi
Sales Executive
LIXIL
Jakarta, Indonesia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.