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TikTok

Service Program Manager

TikTok

Posted

3 weeks ago

Singapore, Singapore

Onsite

SGD 5K

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Global Service Program Manager role at TikTok involves leading cross-functional teams to drive strategic initiatives. This position is ideal for recent graduates looking to develop their skills in a dynamic e-commerce environment.

About Company

TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to users worldwide.

Core Requirements

  • Final year student or recent graduate in Business, Statistics, or Economics
  • Strong analytical skills
  • Attention to detail
  • Passion for customer service
  • Relevant coursework in data analysis or market research

Responsibilities

  • Manage projects from design to delivery
  • Coordinate communication across functions
  • Track project progress and metrics
  • Conduct meetings and maintain transparency
  • Collaborate with stakeholders to address risks
  • Challenge existing processes and explore solutions
  • Support senior leadership in cross-functional engagement

Must Have skills

Project managementData analysisCustomer experienceProblem-solvingCommunication

Job Keywords

Project ManagementE-commerceCustomer ServiceData AnalysisCross-functional Collaboration

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