Service Portfolio Manager
Trends Group Inc.
Posted
3 weeks ago
Makati, National Capital Region, Philippines
Remote
PHP 80K
Mid Level
Full Time
Sema Summary
The Service Portfolio Manager oversees the end-to-end service portfolio, ensuring alignment with business objectives and market needs. This role involves managing service performance, financial viability, and driving innovation within the service catalog.
About Company
Trends Group Inc. is a growing conglomerate in the ICT industry, focused on expanding its reach and providing exceptional customer experiences since 2001.
Core Requirements
- Bachelor’s degree in IT, Computer Science, Business, or related field.
- 7–10 years of experience in service portfolio management.
- Proven experience in launching new services.
- Strong background in managed services.
- Experience in financial modeling and cost analysis.
Responsibilities
- Manage the service catalog across various service domains.
- Conduct market research and competitive analysis.
- Develop business cases for new services.
- Lead the launch of new or enhanced services.
- Monitor service financial performance and profitability.
- Collaborate with cross-functional teams for service feasibility.
- Ensure compliance with ITIL best practices and standards.
Must Have skills
Job Keywords
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