Service Officer
RCBC
Posted
4 days ago
Taguig, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Service Officer ensures compliance with banking policies and fosters excellent customer service. This role focuses on managing branch operations, including cash handling, and risk management.
About Company
Rizal Commercial Banking Corporation (RCBC) is one of the largest banks in the Philippines, offering diverse financial services and maintaining a robust branch network.
Core Requirements
- Bachelor's degree in business or service-related course.
- Knowledge of bank policies and procedures.
- Experience in branch operations.
- Sales or marketing experience in banking is a plus.
- Strong organizational and stress management skills.
Responsibilities
- Support branch operations and manage cash levels.
- Ensure compliance with internal policies and regulations.
- Analyze service tasks to boost deposits and revenue.
- Manage risks to avoid financial losses.
- Provide excellent customer service.
- Coach Service Associates to meet management expectations.
- Maintain productivity within guidelines and budgets.
Must Have skills
Job Keywords
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