Service Officer
RCBC
Posted
4 days ago
Manila
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The Service Officer ensures compliance with bank policies and regulations while delivering exceptional customer service. This role includes supporting branch operations and managing service tasks to increase deposits and minimize risks.
About Company
Rizal Commercial Banking Corporation (RCBC) is one of the largest private domestic banks in the Philippines, providing a wide range of financial services through a network of branches and ATMs.
Core Requirements
- Bachelor's degree in business or related field
- Knowledge of bank policies and procedures
- Sales or marketing experience preferred
- Ability to manage cash and tellering functions
- Strong customer service skills
Responsibilities
- Support Service Manager in branch operations
- Ensure compliance with regulatory policies
- Analyze service tasks for revenue growth
- Manage risk areas to prevent financial losses
- Provide excellent service to achieve client satisfaction
- Coach and mentor Service Associates
- Ensure adherence to productivity and administrative guidelines
Must Have skills
Job Keywords
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