Service Officer
RCBC
Posted
4 days ago
Cavite
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The Service Officer ensures compliance with bank policies while delivering exceptional customer service. They support branch operations and manage risk, contributing to total customer satisfaction.
About Company
Rizal Commercial Banking Corporation (RCBC) is one of the largest private domestic banks in the Philippines, offering diverse financial services through a wide network of branches and ATMs.
Core Requirements
- Bachelor's degree in business or service industry.
- Extensive knowledge of bank policies.
- Sales or marketing experience preferred.
- Ability to manage stress and stay organized.
- Customer service experience.
Responsibilities
- Support the Service Manager in branch operations.
- Ensure compliance with internal and regulatory policies.
- Conduct service tasks to increase revenues.
- Manage risk areas to prevent financial losses.
- Deliver excellent service to clients.
- Coach and mentor Service Associates.
- Maintain productivity and administrative standards.
Must Have skills
Job Keywords
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