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RCBC

Service Manager

RCBC

Posted

4 days ago

Subic, Central Luzon, Philippines

Onsite

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Responsible for managing the overall operations of the Business Center as a servicing channel. Ensures compliance with bank policies and provides excellent customer service to meet business objectives.

About Company

Rizal Commercial Banking Corporation (RCBC) is one of the largest private domestic banks in the Philippines, offering a range of financial services with a strong network.

Core Requirements

  • Bachelor's degree in business or service industry oriented field
  • 5 years of experience in branch banking operations
  • Knowledge of banking policies and procedures
  • Supervisory experience
  • Sales or marketing experience in banking is an advantage

Responsibilities

  • Manage overall ATM services for the Business Center.
  • Ensure compliance with internal policies and regulatory requirements.
  • Analyze service tasks to increase deposits and revenues.
  • Manage risks to eliminate errors and financial losses.
  • Provide excellent service with fast turnaround times.
  • Supervise personnel behavior and productivity.
  • Lead and motivate the team to achieve group success.

Must Have skills

Management skillsCustomer service skillsAnalytical skillsKnowledge of banking operationsTeam leadership

Job Keywords

Service ManagerBankingOperationsCustomer ServiceLeadership

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