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PwC Philippines

Service Manager

PwC Philippines

Posted

yesterday

Makati, National Capital Region, Philippines

Remote

PHP 0

Full Time

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Sema

Sema Summary

PwC Philippines is looking for a Service Manager based in Makati. This full-time role involves managing service operations and ensuring client satisfaction. The ideal candidate should possess strong leadership skills and experience in service management. As the position is hybrid, it allows for both remote and on-site work. Applicants are encouraged to apply if they fit the profile.

About Company

PwC Philippines is part of PricewaterhouseCoopers, a leading professional services firm focused on providing quality assurance, tax, and advisory services.

Core Requirements

  • Bachelor's degree
  • Strong leadership skills
  • Experience in service management
  • Client relationship management
  • Problem-solving abilities

Responsibilities

  • Manage service delivery for clients
  • Oversee team performance and operations
  • Ensure high client satisfaction levels
  • Coordinate with other departments
  • Develop service improvement strategies
  • Train and mentor staff
  • Report on service metrics and outcomes

Must Have skills

LeadershipClient managementService operationsProblem-solvingCommunication

Nice To Have Skills

Project managementData analysisTeam building

Tools Knowledge Requried

Microsoft OfficeCRM softwareProject management tools

Job Keywords

Service ManagerClient RelationsLeadershipHybrid WorkOperations Management

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