Semesteria Logo
ARSOMAA INDIA PVT LTD

Service Manager

ARSOMAA INDIA PVT LTD

Posted

last week

Patna, Bihar, India

Onsite

INR 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Manager oversees after-sales service operations ensuring timely customer support. This role focuses on managing service delivery and satisfying customer needs across Arsomaa's products.

About Company

Arsomaa India Pvt Ltd is a growing name in the Indian home appliances industry, dedicated to delivering high-quality and affordable products.

Core Requirements

  • Bachelor's degree in Engineering or Management preferred.
  • 5-8 years experience in service management.
  • Leadership skills.
  • Customer handling skills.
  • Problem-solving skills.

Responsibilities

  • Manage end-to-end service operations.
  • Lead and train service technicians.
  • Monitor service KPIs.
  • Coordinate with internal teams for service execution.
  • Handle escalations effectively.
  • Maintain service reporting and process improvements.
  • Control service costs.

Must Have skills

LeadershipCustomer ServiceProblem SolvingCommunicationTeam Management

Job Keywords

Service ManagerCustomer SupportElectronicsManagementHome Appliances

Similar Jobs