Service Manager
ARSOMAA INDIA PVT LTD
Posted
3 months ago
Patna, Bihar, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The Service Manager oversees after-sales service operations ensuring timely customer support. This role focuses on managing service delivery and satisfying customer needs across Arsomaa's products.
About Company
Arsomaa India Pvt Ltd is a growing name in the Indian home appliances industry, dedicated to delivering high-quality and affordable products.
Core Requirements
- Bachelor's degree in Engineering or Management preferred.
- 5-8 years experience in service management.
- Leadership skills.
- Customer handling skills.
- Problem-solving skills.
Responsibilities
- Manage end-to-end service operations.
- Lead and train service technicians.
- Monitor service KPIs.
- Coordinate with internal teams for service execution.
- Handle escalations effectively.
- Maintain service reporting and process improvements.
- Control service costs.
Must Have skills
Job Keywords
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