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China Bank PH

Service Manager

China Bank PH

Posted

last week

Imus, Calabarzon, Philippines

Onsite

PHP 70K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Manager oversees daily branch operations, ensuring compliance with policies and effective service delivery. This role involves cross-selling bank products and collaborating with branch staff to meet performance targets.

About Company

China Banking Corporation, established in 1920, is among the top four private universal banks in the Philippines, offering a wide range of banking services and recognized as a top employer in the sector.

Core Requirements

  • Bachelor's degree
  • 3-4 years of banking operations experience
  • Marketing skills
  • Service quality management experience
  • Proficiency in Microsoft Office

Responsibilities

  • Supervise daily operations of the branch.
  • Ensure adherence to banking policies and procedures.
  • Manage the New Accounts and Accounting sections.
  • Cross-sell banking products and services.
  • Train staff on service offerings.
  • Collaborate with branch officers and staff.
  • Ensure smooth operational efficiency.

Benifits

  • competitive benefits
  • development programs
  • inclusive working environment

Must Have skills

Interpersonal skillsPersuasionService quality managementMicrosoft Office proficiencyTeam collaboration

Job Keywords

Service ManagerBranch OperationsBankingCustomer ServiceTeam Leadership

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