Service Management Specialist
JBW Managed Services and Consulting Corp
Posted
yesterday
Metro Manila
Onsite
PHP 30K
Full Time
Sema Summary
The Service Management Specialist role at JBW Managed Services involves responsibilities centered around managing and improving service delivery. The specialist is expected to focus on customer experience, effectively handling service requests and ensuring client satisfaction. This full-time position requires strong organizational skills and the ability to work in a fast-paced environment. The job is located in Metro Manila, and it is an on-site position. Salary is estimated based on the typical range for similar roles in the area.
About Company
JBW Managed Services and Consulting Corp specializes in delivering quality service management and consulting solutions aimed at enhancing operational efficiency.
Core Requirements
- Strong organizational skills
- Experience in service management
- Ability to work in teams
- Customer service orientation
- Problem-solving skills
Responsibilities
- Manage service requests
- Enhance customer service delivery
- Collaborate with team members
- Improve service processes
- Handle client communications
- Monitor service performance
- Provide solutions to client issues
Must Have skills
Job Keywords
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