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Rama Motocorp

Service Head

Rama Motocorp

Posted

3 weeks ago

Raipur, Chhattisgarh

Onsite

INR 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Head will oversee the operations in a truck dealership, focusing on customer satisfaction and efficient service delivery. This role requires strong leadership skills and a background in automotive services. Responsibilities include managing service teams, optimizing processes, and ensuring high standards of service quality. Candidates should have experience in service management roles within the automotive industry, particularly dealing with truck services. The position is located in Raipur, Chhattisgarh.

About Company

Rama Motocorp is a prominent motorcycle and truck dealership known for its commitment to quality and customer service.

Core Requirements

  • Bachelor's degree in Management or related field
  • 3+ years of experience in service management
  • Strong understanding of automotive service operations
  • Leadership experience with service teams
  • Excellent communication skills

Responsibilities

  • Oversee daily service operations
  • Manage and train service staff
  • Ensure customer satisfaction through service quality
  • Optimize service processes and workflows
  • Maintain inventory of parts and supplies
  • Monitor service department performance metrics
  • Address customer complaints and feedback

Must Have skills

LeadershipCustomer ServiceTeam ManagementOperational ExcellenceProblem Solving

Nice To Have Skills

Automotive KnowledgeNegotiation SkillsProcess ImprovementTechnical ProficiencyNetworking

Job Keywords

Service ManagementCustomer SatisfactionAutomotive ServicesLeadershipOperations

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