Service Desk Specialist
Nityo Infotech
Posted
yesterday
Singapore, Singapore
Onsite
SGD 4K
Contract
Sema Summary
The Service Desk Specialist role at Nityo Infotech involves providing technical support and assistance to users. Responsibilities include troubleshooting issues, resolving helpdesk tickets, and ensuring customer satisfaction. Candidates should have experience in IT support and possess strong communication skills. The position is based in Singapore and offers a contract employment type. Salary is competitive at SGD4000 per month.
About Company
Nityo Infotech is a global consulting and technology services company specializing in IT solutions and support services.
Core Requirements
- Experience in IT support or helpdesk
- Strong communication skills
- Problem-solving abilities
- Customer service orientation
- Technical knowledge of IT systems
Responsibilities
- Manage helpdesk tickets and inquiries
- Provide technical assistance to users
- Troubleshoot hardware and software issues
- Ensure timely resolution of support requests
- Communicate solutions clearly to users
- Monitor and maintain IT systems
- Document support processes and resolutions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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