
Service Desk Specialist
Tata Consultancy Services
Posted
yesterday
Chennai, Tamil Nadu, India
Onsite
INR 30K
Full Time

Sema Summary
The Service Desk Specialist role at Tata Consultancy Services in Chennai involves managing and resolving IT service requests from users. Candidates should demonstrate strong problem-solving skills and an understanding of technical support principles. This full-time position requires effective communication, and collaboration with various teams to ensure customer satisfaction. While specific experience requirements are not stated, candidates should be prepared for an on-site role in a dynamic environment. The estimated salary is INR 30,000 per month.
About Company
Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization.
Core Requirements
- Strong communication skills
- Experience in IT support
- Problem-solving abilities
- Knowledge of troubleshooting techniques
- Relevant technical certifications
Responsibilities
- Manage incoming service requests
- Troubleshoot IT issues
- Interact with users to gather information
- Document solutions and processes
- Collaborate with technical teams
- Provide timely updates to users
- Maintain service level agreements
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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