Service Desk Agent
Tata Consultancy Services
Posted
yesterday
Bengaluru, Karnataka, India
Onsite
INR 30K
Full Time
Sema Summary
The Service Desk Agent role at Tata Consultancy Services involves providing support and assistance to clients in Bengaluru, Karnataka. Candidates should be prepared to handle customer inquiries efficiently and demonstrate strong communication skills. This is a full-time on-site position requiring a commitment to delivering excellent service. While specific experience levels are not mentioned, the role typically supports incoming calls and queries from users. Salary is expected to start around INR30000 per month.
About Company
Tata Consultancy Services is a leading global IT services and consulting firm, known for its commitment to technological innovation and excellence in customer service.
Core Requirements
- Strong communication skills
- Customer service orientation
- Problem-solving abilities
- Basic IT knowledge
- High school diploma or equivalent
Responsibilities
- Respond to customer inquiries and issues promptly
- Provide technical support and troubleshooting
- Document customer interactions accurately
- Collaborate with team members to resolve issues
- Maintain the service desk software
- Educate customers on product features
- Follow up on unresolved issues with customers
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Service Desk Agent
Tata Consultancy Services
Chennai, Tamil Nadu, India
Service Desk Analyst
Stantec
Pune, Maharashtra, India
Service Desk Analyst
Bell Integration
Hyderabad, Telangana, India
IT Service Desk Analyst
SoftwareOne
Chennai, Tamil Nadu, India
Service Desk Engineer
Guidehouse
Trivandrum, Kerala, India
Service Desk Engineer
OSI Digital
Hyderabad, Telangana, India
Service Desk Engineer
NTT DATA, Inc.
Mumbai Metropolitan Region
Service Desk Specialist
Tata Consultancy Services
Chennai, Tamil Nadu, India
Service Desk Specialist
Tata Consultancy Services
Bengaluru, Karnataka, India
Service Desk Administrator
Capgemini
Noida, Uttar Pradesh, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.