Service Delivery Specialist
NTT DATA, Inc.
Posted
last week
Singapore, Singapore
Remote
SGD 5K
Full Time
Sema Summary
The Service Delivery Governance Specialist role focuses on overseeing service delivery operations. It requires collaboration with various teams to ensure service quality and compliance.
About Company
NTT DATA, Inc. is a global IT service provider dedicated to helping clients streamline their business processes and implement advanced technology solutions.
Core Requirements
- Bachelor's degree in Business or related field.
- Experience in service delivery management.
- Strong communication skills.
- Ability to work in a team-oriented environment.
- Knowledge of governance frameworks.
Responsibilities
- Oversee service delivery compliance.
- Collaborate with internal teams for seamless operations.
- Develop service delivery governance frameworks.
- Monitor service quality metrics.
- Assist in training new team members.
- Prepare reports on service delivery performance.
- Act as a liaison between clients and service teams.
Must Have skills
Job Keywords
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