Service Delivery
WhiteSlips Job Management Consultants
Posted
last week
India
Remote
INR 80K
Mid Level
Full Time
Sema Summary
The Head of Service Delivery is responsible for maintaining high performance in service-related processes while implementing improvement activities. The role involves ensuring systems and procedures support effective service delivery and meeting customer expectations.
About Company
WhiteSlips Job Management Consultants connects jobseekers with hiring managers through innovative recruiting solutions and referral programs. The company aims to provide significant employment opportunities and enhance hiring efficiency.
Core Requirements
- Bachelor's degree in a relevant field
- Experience in service delivery management
- Strong understanding of customer service
- Ability to implement improvement activities
- Excellent communication skills
Responsibilities
- Maintain high performance levels for service-related processes.
- Implement improvement activities for service delivery.
- Develop a deep understanding of projects.
- Take accountability for service delivery performance.
- Meet customer expectations consistently.
- Drive future demand through effective strategies.
- Ensure systems and methodologies are in place.
Must Have skills
Job Keywords
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